From the Harvard Business Review – to be extrapolated For decades the mystery shopper was the main way retailers assessed operations from a customer’s point of view. By sending in a fake shopper, typically once a month, an individual store essentially was buying a dozen performance snapshots per year. Then telephone surveys began to supplement mystery shopping. [...]

Always found it odd that acrylic blocks were treated in the hotel courses given when each new endodontic file system that was superior to the preceding system and all other company’s systems were launched. I’ve been in practice for 137 years, but never had to treat an acrylic block……. The far more effective way to [...]

Good friend from New Zealand, Dr Patrick Caldwell of The Endospot, www.endospot.com contributed the following – my goal remains to find other blogs that address new products and techniques and in the immortal words of Simon and Garfunkle “try to keep the customer satisfied”: “Well, I don’t know if I’m going to help you improve the speed of [...]

From MedPageToday’s – KevinMD.com – by Susan Guirleo I sense a movement in health care circles from, “no way we’re doing that social media,” to “ok, we get it social media is important, now what?” This is good to see. But like all things new,we’re experiencing some growing pains. Some health care providers take to social media [...]

Thanks to Paul Martin and Jean Chretien, Canadians are not experiencing the disaster many are experiencing south of the border down Washington way.  And yet, medical histories are showing an abundance of SSRI usage, financial problems plague treatment planning, jobs are in peril or lost and we are dealing with people in psychic pain more [...]

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Paperless – the way of our management world. Check out this website to manage your team’s hours……simplifies payroll management. http://www.timeclockpearl.com/index

There is no excerpt because this is a protected post.

Still working on getting an eChronicle up at Oral Health……ah, the corporate world…….just ask S&P………. Wish to share a number of intriguing sites I’ve come across as I seek a way to build the perfect beast…….. http://orthocj.com/ http://www.arvanitis.com/smile-makeover-proofs/detailed-smile-gallery.html And of course, my personal favorite http://www.ijdcr.com/ Related articles Now is the time for all good dentists to [...]

I have never found committees an effective way to bring about change..once you’ve done the first go ’round of discussion, the topic has shifted and the focus of the discussion skewed and invariably, the decision is diluted and the objective and need have been reduced to a shell of the purpose detailed on the agenda….I [...]

Critical thinking, comprehensive reasoning…….online education, elearning, social media, endless study club connects…………these are sound bytes…… Just click on each of the Read me Seymour’s below and realize that you can get in the way of progress, you can try to impede it, you can decry it, you can revile it’s goals, you can pretty much [...]

By Audrey Watters – June 26, 2011 – from ReadWriteWeb Once you’ve read the blog posting, view both the video clips from YOUTUBE – one explains the concept, the other demonstrates it in the most incredible way possible – editor I’m at the ISTE 2011 conference this week, which purports to be the premier ed-tech conference in [...]

There simply is no better, faster or more comprehensive way to learn than ONLINE!!! CLICK ON ME! Related articles Still working on the Clinical eChronicle (blogohj.oralhealthjournal.com)

By Pamela Lewis Dolan, amednews.com – May 23, 2011 When physicians at Albany (N.Y.) Medical Center started adopting smartphones a few years ago, they almost immediately looked for ways to use them in their clinical lives. Doctors liked being able to access their patients’ records and clinical tools anytime,from any place,so they pressured the hospital [...]

From PR*Urgent – a free press release service San Diego, CA, May17, 2011– Move over Superman and Batman, there’s a new team of super heroes in San Diego and they aren’t sugar-coating anything. The Super Dentists,San Diego’s pediatric and orthodontic specialists servicing Oceanside,EastLake, Chula Vista and surrounding communities, have teamed up with San Diego’s Breadtruck [...]

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