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Patient Management
EKWA Marketing

How To Turn New Patients Into Return Patients

Tues-w-Transitions

The Power of Experience to Educate and Empower Your Patients

Are you doing all you can to motivate and empower your patients to become actively involved in their dental health?    As dental professionals, you are trained to understand the science of oral…

Tues-w-Transitions

People Buy From People They Trust

Are you using referrals as one of your most successful practice building strategies? One of your patients has just said great things about you, your office and your team. This is an excellent opportunity…

EKWA Marketing

Focus on Building Patient Loyalty at your Dental Practice

While many aggressive dental marketers have a single minded goal to gain new patients for a dental practice, only a few realize that retaining patients and winning loyalty matters more in the long…

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Addressing Changing Patient Preferences & Expectations

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Tuesday's with Transitions

Patients Need A Reason to Return…

What is the number one reason why patients do not return for their hygiene visits?  Doctors and team members: if you don’t know, you need to find out! We’ve all heard the excuses; illness,…

Tuesday's with Transitions

Reducing Cancellations & No Shows

DOWNTIME: What happens when patients cancel or just fail to show up? This is especially a problem in hygiene (which patients often skip because, after all to them, “It’s just a cleaning”), but…

Partners In Prevention 1

Where is dentistry going? A chain of prevention practices.

Three news items crossed my desk in the past month. All seem to point to a future for dentistry which features more specialization around managing the cause of poor oral health. One news…

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Patient Magic Ratio: Part Two

4 ways to enhance patient satisfaction…… Patient communication is more likely to succeed when there are more positive interactions than negative interactions. Luckily, we as humans have a unique ability to turn negative…

Transitions Group North America - logo

The Patient Magic Ratio.. Part One

The key to improving patient satisfaction…… People are porous. They tend to absorb and reflect the atmosphere and motions around them. According to Nobel Prize-winning psychologist Daniel Kahneman, we experience approximately 20,000 individual…

Partners In Prevention 1

The emerging paradox in dental care

Paradox = conflicting or contradictory trends. So what might be the paradox in dental services? On the one hand we have this movement to cosmetic care. A recent survey conducted by the American…

Partners In Prevention 1

Are the silos between medicine and dentistry coming down?

Very recently, there have been 2 announcements in the US about training physicians and nurse practitioners to look after oral health problems. The first announcement emanated from the University of California at San…

Tuesdays with Transitions

Key Phrases for Case Acceptance

Discover the power of the right words……. The vocabulary you use plays a powerful role in whether your patients choose to accept the treatment they need. In Transitions Group’s experience with coaching hundreds…

Partners In Prevention 1

Dental Care for Your Mom

Two new studies involving older people, show that the following chronic diseases significantly increase the odds of dental decay: cardiovascular disease, rheumatic disease, mood disorders and eating disorders. The connection between diseases, is…

Tuesdays with Transitions

Do Your Patients Own Their Oral Health?

Help patients say “yes” to the treatment they need…. How would it be if all our patients accepted our treatment recommendations without having to be pressured, without stress or rejection? Why do dental…

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5 Steps to Robust Social Media Marketing Program

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