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Being part of a white collar environment

Profit is Not a Four Letter Word – But Loss is!

  A few years ago I gave a lecture in Calgary about business systems that support dental implants. At the break I was approached by one of the doctors who brought his entire…

What Every Dental Office Needs to Know About CASL Before July 1, 2017

If you are communicating with your patients through email, social media and text messaging, you need to know the rules.  There is a legislation that has a direct affect on dental offices, it…

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The Power of Appreciation

Studies have shown that dental staff are more motivated by a simple ‘thank you’ than they are by financial rewards. Employees need to be validated and appreciated as worthwhile human beings every day….

What to Expect When You are Expecting… an Employment Standards Audit

Dentists who employ staff of any number, from 1 to 100 or more, must follow the rules of the Employment Standards Act (ESA) for each province. Knowing the rules that employers must follow…

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